WELCOME TO CONTEXTUAL DOCUMENTATION.

In the past, technicians would have to navigate through multiple screens to find all the documented information about a clients’ assets and devices, and either toggle between screens or cut and paste in from one location to another. This cumbersome experience slows technician productivity, drives up costs, and ultimately compromises profit margins.

With the native integration of IT Glue within VSA, your technicians are enabled with seamless access to the critical documentation they require to service clients efficiently and close tickets faster

With VSA and IT Glue, all of your asset-specific information (including passwords, backup configurations, and file sharing settings) is displayed alongside device-specific information (like who made the last change, and why). Whether it be attachments, recent versions, or notes – the information you rely on to service clients is never more than a click away.